Welcome

Speaking at the Tech-to-Market event, Manic Mondays

Welcome to the site

Mark Sutherland – Global eCommerce & Transformation Leader

Welcome! I’m Mark Sutherland, a global digital commerce executive driving transformative growth, innovation, and value for leading brands across the world.

With over 15 years pioneering digital transformation, I excel at architecting and scaling eCommerce ecosystems that deliver measurable business impact—even in the most complex, multi-billion-euro environments.

What I Do

Transformation and Change Management:
I lead enterprises through complex digital and business change, building scalable digital platforms and reimagining commercial models across both B2B and D2C.

Strategic Growth & Digital Innovation:
As Head of Global DTC eCommerce at Ravensburger, I steer digital strategy and operations across three continents, consistently delivering 30%+ annual revenue growth through platform innovation, omnichannel integration, and relentless focus on customer experience.

Board & Investor Engagement:
Trusted partner for aligning digital roadmaps with board and investor priorities. My experience ensures digital investments translate into sustainable, shareholder-driven results.

Building Diverse, High-Performing Teams:
From Europe to North America and Asia, my leadership philosophy champions empowerment, agility, and performance—enabling global teams to exceed challenging targets.

Speaking at the Tech-to-Market event, Manic Mondays

Recent Achievements

  • Launched multi-brand DTC platforms at Ravensburger, improving conversion and lifetime value across regions
  • Delivered 148% quarterly online revenue growth at Stone Group through award-winning team and agency collaboration
  • Led eCommerce startup at Ricoh Europe to multi-million euro success, building digital teams from scratch
  • Enhanced digital CX at NS&I by modernizing global eCommerce platforms

Who I Work With

Brands, boards, and investors seeking rapid but responsible digital transformation and new pathways to growth. My door is open to leadership, advisory, and board-level roles across Northern Europe, DACH, UK, and North America.